Hotel Pollux 4*

  • Wi-Fi
  • 24-hour reception
  • Express check-in/ -out
  • Fitness centre
  • Golf course

Featuring a currency exchange and a cash machine, the 4-star Hotel Pollux is located near the shopping district of Zermatt and at a distance of 4.2 km from Riffelsee Alpine Lake. The convenient location, just a short drive from Alps makes the family hotel suitable for a wide range of activities, including snow skiing, hiking, and cycling.

Hotel Pollux welcomes you to one of the 35 renovated rooms comprising a balcony and a seating area, and overlooking the city. The nice touches include a fireplace together with a sofa set. Providing a sauna and a hot tub, some bathrooms have a hair dryer and bath sheets.

The property offers a sun deck and a golf course for an additional fee so you could have extra comfort during your stay. Try a Turkish steam room, a Turkish bath, and a sauna at the Pollux. There is a health club on site. This Zermatt property includes a conference room equipped with a photocopier and a work desk.

In the mornings, a free buffet breakfast is served. While staying at this Zermatt hotel, guests can choose from dining options nearby, such as Parnass Restaurant, set a mere 350 metres away, or Biner at a 5-minute walking distance.

The smoke-free property is set near a railway station and at a distance of 3.2 km from Gant-Hohtalli Cable Car. The Pollux Zermatt is a minute's walk from Mountaineer's Cemetery and 80 km from Sion airport. The accommodation is located in the skiing area of Zermatt, approximately 5 minutes' walk from the cultural-natural Matterhorn Museum.

    How to reach hotel

    Airports

    Sion
    77 km

    Train stations

    Zermatt railway station
    300 m

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking

    Shuttle

    • Free shuttle service

    Activities

    • Fitness centre
    • Ski school
    • Hiking
    • Cycling
    • Golf course

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Ski storage
    • Currency exchange
    • Barber shop
    • Housekeeping
    • Laundry
    • Dry cleaning
    • Ski pass vendor
    • Tours/Ticket assistance
    • Shops/Commercial services
    • Welcome drink

    Dining options

    • Restaurant
    • Snack bar
    • Bar/ Lounge area
    • Special diet menus

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Cots
    • Babysitting/Child services
    • Board games
    • Children's menu
    • Children's play area
    • Game room

    Recreation

    • Sun terrace
    • Garden area
    • Leisure/ TV room
    • Spa & wellness centre
    • Solarium
    • Sauna
    • Turkish bath
    • Steam room

    In the rooms

    • Heating
    • Mini-bar
    • Sitting area
    • Terrace
    • Garden furniture
    • Tea and coffee facilities
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • CD player
    • AM/FM alarm clock

    Design

    • Parquet floor

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Smoke detectors
    • Key access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 22:00
    Check-out: from 07:00 until 11:00
    Frequently asked questions
    • 🌇
      Is Hotel Pollux located near the city centre?
      Zermatt city centre can be reached within a 5-minute walk from Hotel Pollux.
    • 🕌
      Which popular attractions can we visit while staying in the Pollux?
      Staying in the Pollux, you shouldn't miss Zermatt's main landmarks such as Eisfluh (2.2 km), Matterhorn glacier paradise (1.4 km) as well as The Matterhorn Mountain accessible with a 5-minute drive.
    • Which attractions can I visit not far from the 4-star Hotel Pollux Zermatt?
      The 4-star Hotel Pollux Zermatt enjoys a convenient location within 300 metres from the cultural-natural Matterhorn Museum and a 10-minute walk away from Matterhorn Golf club.
    • Which train station is close to Hotel Pollux?
      The nearest train station to Hotel Pollux is Zermatt, set within 350 metres away.
    • What dining options are available during the stay in the Zermatt hotel?
      The Zermatt hotel features 3 restaurants for on-site dining, among them Swiss restaurant Vegistube featuring Middle Eastern cuisine as well as Restaurant Arvenstube, famous for its international menu. If you prefer to dine outside, don't miss a chance to visit Restaurant Continental and Baeckerei just 100 metres away.
    • Is free breakfast offered at the Zermatt hotel?
      Guests of the Zermatt hotel can enjoy daily a free buffet breakfasts provided for free.
    • What time is check-in and check-out in Hotel Pollux Zermatt?
      At Hotel Pollux Zermatt guests can check in from 15:00 to 23:00 and check out from 07:00 to 11:00.
    • Which payment methods are accepted in Pollux?
      Pollux can only accept payment with cash.
    • Which room amenities are available at Hotel Pollux?
      Each room at Hotel Pollux offers a flat-screen TV with satellite channels, some units feature private bathrooms along with a hot tub and a sauna.
    • Is internet provided in the hotel for free?
      At the hotel WiFi is provided for free.
    • 🔤
      Which languages are spoken by the staff at Hotel Pollux?
      The languages spoken by the staff of Hotel Pollux include Italian, Spanish, German and English.
    • 📱
      Does Hotel Pollux Zermatt supply any business facilities?
      Yes, Hotel Pollux Zermatt features a business centre equipped with a xerox and a work desk.

    Location

    Map
    Nearby

    Airports

    Sion
    77 km

    Train stations

    Zermatt railway station
    300 m

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Thomas

    2023-07-30

    9/10

    Stunning boutique hotel, warm and welcoming staff, tastefully furnished and spacious rooms, excellent heating, good quality free WiFi.

    There was nothing I didn't like.

    Alec

    2023-06-27

    9/10

    I had an incredible stay at Hotel Pollux in Zermatt. The location was perfect, just a short walk from the train station and cable cars. The room was spacious, clean, and comfortable. The highlight was definitely the newly renovated spa downstairs - a great way to unwind after a day of skiing. The breakfast buffet was delicious with a wide variety of options to choose from. The staff were friendly and helpful throughout my stay. I highly recommend Hotel Pollux for a fantastic vacation experience in Zermatt.

    Liam

    2023-06-17

    8/10

    I had an amazing stay at this hotel. The location was perfect, right in the heart of the walk-around historic district and near the train station. The hotel facilities were excellent, including a small spa in the basement. The cleanliness of the room was spotless, and it was quiet and cozy. The breakfast buffet had a great selection of various items, and the staff were outstanding - exceptionally polite, helpful, and patient.

    Nothing, it was perfect.

    Ernest

    2023-06-17

    10/10

    The hotel is located right in the center of town, making it extremely convenient for exploring. It's also just a short walk from the railway station, which is great for travelers. Guests have mentioned comfortable rooms and beds, as well as friendly and helpful staff. The restaurant serves delicious food, with a variety of options to choose from. The hotel also has a cozy bar with an open fire, perfect for relaxing after a day of exploring. Additionally, there is a spa/sauna area available for guests to enjoy.

    The see-through glass doors to the bathroom could use an update.

    Kathy

    2023-06-14

    9/10

    Had a great weekend getaway! The hotel had spacious rooms, a convenient ski storage, and an on-site restaurant and bar. The location was perfect, right in the heart of the village with lots of shops and restaurants nearby. The highlight was definitely the spa facility, which provided a relaxing experience with a jacuzzi tub, sauna, and lounge area. The staff also went above and beyond when they promptly contacted me about a forgotten item and shipped it to my next destination. Great service!

    The only downside was that the bed was a bit too firm for my liking.

    Paul

    2023-06-01

    10/10

    The staff at Pollux were incredibly helpful and accommodating. They went out of their way to make my stay comfortable and even upgraded my room to a family room. The buffet breakfast had a great variety of options and the location was perfect, close to the train station and attractions. I highly recommend this hotel.

    Paul

    2023-03-23

    10/10

    I had a fantastic stay at this luxurious hotel. Its location on the main shopping street was perfect, putting me right in the center of the city. The staff were incredibly friendly and always ready to assist, making me feel welcomed and well taken care of. The rooms were spacious and clean, with a mix of rustic and contemporary decor that created a cozy and comfortable atmosphere. The hotel had excellent amenities, including a spa and ski rooms, and the bar area in the lobby had a lively ambiance. The breakfast offered a variety of delicious options, and the free WiFi was of good quality. this place provided enhanced comfort and quality services, making it a great value for the money.

    I highly recommend this hotel for everyone.

    Scott

    2023-03-21

    9/10

    Great location, friendly staff, warm and attractive rooms, cosy bar with open fire, good fondue in the restaurant.

    Nothing, it is perfect.

    Jack

    2023-03-06

    10/10

    Fantastic location, close to transportation and attractions. Spacious rooms with balcony and great view. Super friendly and helpful staff, excellent service. Delicious breakfast with wide variety of options. Clean and safe environment. A perfect choice for a weekend getaway.

    Andy

    2023-02-28

    9/10

    We had a wonderful stay at this hotel, located conveniently near the train station. The rooms were well-appointed and had all the amenities we needed, including separate rooms and bathrooms for our family. The breakfast offered a wide variety of choices and the on-site restaurant was great. The location was perfect, close to the gondolas and right in the heart of the walk-around historic district. It was a winter wonderland experience.

    The noise from the busy street at night was a minor issue.

    Matt

    2023-02-23

    9/10

    This place is ideally located right in the center, on the main shopping street. It's so convenient to have everything within walking distance, including the train station and ski lifts. The rooms are spacious and clean, perfect for a comfortable stay. The lobby bar has a lively atmosphere and a cozy fireplace, making it a great spot to unwind. The staff here are incredibly friendly and helpful, always going above and beyond to ensure a pleasant stay.

    I highly recommend this hotel to everyone.

    Write a review

    When did you travel?

    Your rating point

    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    Very bad
    Excellent

    Your details

    Where are you from?
    Thank you! Thank you for taking the time to share your experience. Your review will be published shortly.
    Go to reviews
    Review has not been sent.

    Contact Us

    If you need more than 4 rooms, please request group booking.
    Your details
    Subject
    Message
    Hotel Pollux Zermatt
    100% Verified Reviews

    Show on map:

    Attractions
    Recommended restaurants
    Public transport
    Thank you for your feedback
    Thank you for subscribing
    Close